Apply for full boarding of govroam

Please complete this form as fully as possible. Mandatory fields are marked with a *.

Contact the team at govroam@jisc.ac.uk for assistance, if required.

Your Details

We need your details so that we can contact you if there are any problems with the form. You'll also receive a copy on submission.

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* For sending a copy of the submitted form and general enquiries
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Organisation Details

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Membership

See our tariff and an explanation of how the tariff is applied.

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If this box is unticked we will automatically send an invoice to your financial contact as listed above.
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Individual authorising application

Please include the details of the person in your organisation - usually a director, CTO or equivalent - who approves this application and is ultimately responsible for the terms and conditions being followed.

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Detail of RADIUS server(s)
* Must resolve to an internet IP address (i.e. not RFC1918) * * *
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Note:
  • Please ensure host names are fully qualified domain. Names (FQDN) that resolves to internet accessible IPs i.e. not RFC1918 (10.0.0.0/8, 172.16.0.0/12, 192.168.0.0/16).
  • IP addresses must be unique to a particular RADIUS server. i.e. 1-to-1 NAT is fine but 1-to-many isn't.
  • IP addresses should have a reverse DNS entry that resolves to the hostname specified.
  • See the tech spec for details on what functionality the service should provide.
Your RADIUS solution

Which will your RADIUS solution have configured and enabled?

This feature of some RADIUS servers (RADIATOR, FreeRADIUS, radsecproxy, Clearpass but NOT MS NPS or ISE) is an improved method of checking server availability. If selected then Jisc will configure the NRPS to use checks to monitor the state of the RADIUS servers.
Most RADIUS servers are able to set this extra attribute which helps remote sites identify the source of requests for audit purposes.
Chargeable User Identity can be set to a unique hash which helps remote sites report problem users without knowing their identity.
Your RADIUS solution

Supported EAP Methods

Please let us know which EAP Types are in use by you and/or your sites

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Load balancing

If your servers form a cluster then please indicate this below. Clustered servers need a single shared secret. Cisco ISE and Aruba Clearpass support clustering but MS NPS, FreeRADIUS and RADIATOR don't. There will still be seperate shared secret(s) for each of the Jisc NRPS.

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Realm name
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The realm is required as a unique identifier to route authentication traffic to your RADIUS implementation (e.g. by issuing credentials in the form of [user]@[optional].REALM.NAME) and should be a valid unique DNS entry (e.g. camford.gov.uk or holby.nhs.uk).

If there are multiple realms then please download and fill in this spreadsheet (.xls) and email it to govroam@jisc.ac.uk.

Format: @somewhere.tld e.g. @holby.nhs.uk, @camford.ac.uk, @weatherfield.gov.uk

System administrator contact
* This is required for secure communication during initial set up, such as the exchange of the shared secret(s) using an encrypted file. This email address MUST be hosted with the same realm as that being registered for govroam. If a Federation, this contact should be the lead responsible for configuring the RFO RADIUS server(s) for govroam.
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* A number to which the password for the encrypted file can be texted.
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Useful technical documentation: tech spec, code of practice and high-level design.

Support contact

Can be a person or a helpdesk but must be capable of handling govroam queries.

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To be signed up on the govroam technical mailing list.
* e.g. 09:00-17:00 Mon-Fri
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For helpdesk, knowledge base or online support.
Technical contact

The person to whom queries from Jisc or other sites will be directed. There needs to be at least one named contact, as opposed to a group or service address. More can be added below.

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* To be signed up on the govroam technical mailing list.
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* e.g. 09:00-17:00 Mon-Fri
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Financial contact

The person who is responsible for dealing with Purchasing

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* e.g. 09:00-17:00 Mon-Fri
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Mapping contact

The person who is responsible for updating the mapping application

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* e.g. 09:00-17:00 Mon-Fri
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Legal contact

The person who is responsible for dealing with the Terms and Conditions

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* e.g. 09:00-17:00 Mon-Fri
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Additional Contacts
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Next steps

Before the technical boarding process can start, we require a signed copy of the service terms and conditions, and a purchase order.

If this is your first contact with us, we'll respond to this form with a copy of the terms and conditions for your review.

If these contractual and financial requirements have already been met, we can proceed with the onboarding process once this form has been submitted. We'll respond as soon as possible with a sample configuration, shared secrets, and a test account from Jisc's IdP for outgoing authentication tests.

Privacy Notice

The govroam service does not gather any personal information from end users, but various processes behind the scenes require us to be able to contact the administrators in subscribing organisations.

Their information is needed for us to set up your organisation's govroam subscription and to access the service. We'll use it, as described in our standard privacy notice, to provide the service you've requested, as well as to identify problems or ways to make the service better.

The contact information for the person or team providing B2B govroam technical support specifically will also be shared with the govroam administrators community when they access the govroam wiki, for the purpose of issue resolution between subscribing organisations. We'll keep the information until we are told that you no longer wish to subscribe, at which point it will be removed from both the service and wiki systems.

Please contact us at govroam@jisc.ac.uk to update this information