Realm: suffolk.gov.uk Full

suffolk.gov.uk/ORPS: suffolk-gov-uk-0
suffolk.gov.uk/suffolk-gov-uk-0/NRPS: roaming0.govroam.uk (212.219.190.139) - IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-0/roaming0.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Tue Apr 7 07:31:07 2026
Last Check
Mon Apr 13 08:48:06 2026
Next Check
Mon Apr 13 08:58:06 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-0/roaming0.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:26:03 2026
Last Check
Mon Apr 13 08:43:58 2026
Next Check
Mon Apr 13 08:53:58 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-0/roaming0.govroam.uk/ Server Shared Secret
Output
OK: Good shared secret over last day
Last State Change
Tue Apr 7 07:29:13 2026
Last Check
Mon Apr 13 08:49:12 2026
Next Check
Mon Apr 13 08:59:12 2026
suffolk.gov.uk/suffolk-gov-uk-0/roaming0.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:28:59 2026
Last Check
Mon Apr 13 08:46:55 2026
Next Check
Mon Apr 13 08:56:55 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-0/roaming0.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Tue Apr 7 07:26:03 2026
Last Check
Mon Apr 13 08:44:02 2026
Next Check
Mon Apr 13 08:54:02 2026
suffolk.gov.uk/suffolk-gov-uk-0/NRPS: roaming1.govroam.uk (212.219.209.43) - No Route / Host Down / Config pending / IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-0/roaming1.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Mon Apr 13 05:55:10 2026
Last Check
Mon Apr 13 08:42:08 2026
Next Check
Mon Apr 13 08:52:08 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-0/roaming1.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:25:48 2026
Last Check
Mon Apr 13 08:43:45 2026
Next Check
Mon Apr 13 08:53:44 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-0/roaming1.govroam.uk/ Server Shared Secret
Output
UNKNOWN: No Data. No logs to check for last day
Last State Change
Sat Apr 11 12:00:21 2026
Last Check
Mon Apr 13 08:48:19 2026
Next Check
Mon Apr 13 08:58:18 2026
suffolk.gov.uk/suffolk-gov-uk-0/roaming1.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:24:36 2026
Last Check
Mon Apr 13 08:42:33 2026
Next Check
Mon Apr 13 08:52:32 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-0/roaming1.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Sat Apr 11 10:42:03 2026
Last Check
Mon Apr 13 08:42:01 2026
Next Check
Mon Apr 13 08:52:01 2026
suffolk.gov.uk/suffolk-gov-uk-0/NRPS: roaming2.govroam.uk (212.219.247.59) - No Route / Host Down / Config pending / IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-0/roaming2.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Tue Apr 7 07:18:25 2026
Last Check
Mon Apr 13 08:45:23 2026
Next Check
Mon Apr 13 08:55:23 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-0/roaming2.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:20:25 2026
Last Check
Mon Apr 13 08:48:21 2026
Next Check
Mon Apr 13 08:58:20 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-0/roaming2.govroam.uk/ Server Shared Secret
Output
UNKNOWN: No Data. No logs to check for last day
Last State Change
Wed Apr 8 07:47:00 2026
Last Check
Mon Apr 13 08:44:58 2026
Next Check
Mon Apr 13 08:54:58 2026
suffolk.gov.uk/suffolk-gov-uk-0/roaming2.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:21:20 2026
Last Check
Mon Apr 13 08:49:16 2026
Next Check
Mon Apr 13 08:59:16 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-0/roaming2.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Sat Apr 11 08:44:28 2026
Last Check
Mon Apr 13 08:44:26 2026
Next Check
Mon Apr 13 08:54:26 2026
suffolk.gov.uk/suffolk-gov-uk-0/NRPS: roaming3.govroam.uk (195.194.21.203) - No Route / Host Down / Config pending / IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-0/roaming3.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Tue Apr 7 07:19:27 2026
Last Check
Mon Apr 13 08:46:25 2026
Next Check
Mon Apr 13 08:56:25 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-0/roaming3.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:15:08 2026
Last Check
Mon Apr 13 08:43:04 2026
Next Check
Mon Apr 13 08:53:03 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-0/roaming3.govroam.uk/ Server Shared Secret
Output
UNKNOWN: No Data. No logs to check for last day
Last State Change
Wed Apr 8 07:36:16 2026
Last Check
Mon Apr 13 08:44:14 2026
Next Check
Mon Apr 13 08:54:14 2026
suffolk.gov.uk/suffolk-gov-uk-0/roaming3.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:17:46 2026
Last Check
Mon Apr 13 08:45:42 2026
Next Check
Mon Apr 13 08:55:42 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-0/roaming3.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Tue Apr 7 07:14:42 2026
Last Check
Mon Apr 13 08:42:41 2026
Next Check
Mon Apr 13 08:52:39 2026
suffolk.gov.uk/ORPS: suffolk-gov-uk-1
suffolk.gov.uk/suffolk-gov-uk-1/NRPS: roaming0.govroam.uk (212.219.190.139) - IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-1/roaming0.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Tue Apr 7 07:30:57 2026
Last Check
Mon Apr 13 08:47:55 2026
Next Check
Mon Apr 13 08:57:55 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-1/roaming0.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:26:45 2026
Last Check
Mon Apr 13 08:44:40 2026
Next Check
Mon Apr 13 08:54:40 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-1/roaming0.govroam.uk/ Server Shared Secret
Output
OK: Good shared secret over last day
Last State Change
Tue Apr 7 07:28:54 2026
Last Check
Mon Apr 13 08:48:52 2026
Next Check
Mon Apr 13 08:58:52 2026
suffolk.gov.uk/suffolk-gov-uk-1/roaming0.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:28:59 2026
Last Check
Mon Apr 13 08:46:55 2026
Next Check
Mon Apr 13 08:56:55 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-1/roaming0.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Sat Apr 11 12:15:59 2026
Last Check
Mon Apr 13 08:45:58 2026
Next Check
Mon Apr 13 08:55:58 2026
suffolk.gov.uk/suffolk-gov-uk-1/NRPS: roaming1.govroam.uk (212.219.209.43) - IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-1/roaming1.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Mon Apr 13 07:14:12 2026
Last Check
Mon Apr 13 08:41:12 2026
Next Check
Mon Apr 13 08:51:11 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-1/roaming1.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:22:33 2026
Last Check
Mon Apr 13 08:50:28 2026
Next Check
Mon Apr 13 09:00:28 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-1/roaming1.govroam.uk/ Server Shared Secret
Output
OK: Good shared secret over last day
Last State Change
Sat Apr 11 19:41:58 2026
Last Check
Mon Apr 13 08:41:56 2026
Next Check
Mon Apr 13 08:51:56 2026
suffolk.gov.uk/suffolk-gov-uk-1/roaming1.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:26:53 2026
Last Check
Mon Apr 13 08:44:49 2026
Next Check
Mon Apr 13 08:54:49 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-1/roaming1.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Sat Apr 11 10:40:50 2026
Last Check
Mon Apr 13 08:40:49 2026
Next Check
Mon Apr 13 08:50:48 2026
suffolk.gov.uk/suffolk-gov-uk-1/NRPS: roaming2.govroam.uk (212.219.247.59) - IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-1/roaming2.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Wed Apr 8 01:17:37 2026
Last Check
Mon Apr 13 08:44:37 2026
Next Check
Mon Apr 13 08:54:36 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-1/roaming2.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:20:40 2026
Last Check
Mon Apr 13 08:48:35 2026
Next Check
Mon Apr 13 08:58:35 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-1/roaming2.govroam.uk/ Server Shared Secret
Output
OK: Good shared secret over last day
Last State Change
Sat Apr 11 19:46:34 2026
Last Check
Mon Apr 13 08:46:32 2026
Next Check
Mon Apr 13 08:56:32 2026
suffolk.gov.uk/suffolk-gov-uk-1/roaming2.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:21:05 2026
Last Check
Mon Apr 13 08:49:01 2026
Next Check
Mon Apr 13 08:59:01 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-1/roaming2.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Tue Apr 7 07:17:12 2026
Last Check
Mon Apr 13 08:45:11 2026
Next Check
Mon Apr 13 08:55:11 2026
suffolk.gov.uk/suffolk-gov-uk-1/NRPS: roaming3.govroam.uk (195.194.21.203) - IPS firewall /
suffolk.gov.uk/suffolk-gov-uk-1/roaming3.govroam.uk/ Ping
Output
PING CRITICAL - Packet loss = 100%
Last State Change
Tue Apr 7 07:16:58 2026
Last Check
Mon Apr 13 08:43:57 2026
Next Check
Mon Apr 13 08:53:57 2026
Meaning:
A failed Ping test means that ICMP packets are either not getting to the server, or the responses aren't getting back.
Solution:
Check your firewall logs to see if the packets are arriving. If not, check your routing. If they are, then check to see if they're being DROPed or REJECTed. If you're confident that a response is being sent then please let Jisc know at govroam@jisc.ac.uk
suffolk.gov.uk/suffolk-gov-uk-1/roaming3.govroam.uk/ RADIUS Port
Output
CRITICAL: No response. Host down or firewall dropping new connections
Last State Change
Tue Apr 7 07:17:44 2026
Last Check
Mon Apr 13 08:45:39 2026
Next Check
Mon Apr 13 08:55:39 2026
Meaning:
A simple port scan of port 1812/udp was attempted and there was no response from the port. This implies that either the port is not open i.e. there isn't a daemon running on it, or that there is a firewall configured to not to respond to such scans. Dropping such packets isn't a problem as long as the server is able to respond to RADIUS auth requests.
Solution:
Check the state of the RADIUS daemon and ensure that it's up and running on port 1812/udp. If it is, then check your firewall(s) to see if they're configured to drop incoming connections.
suffolk.gov.uk/suffolk-gov-uk-1/roaming3.govroam.uk/ Server Shared Secret
Output
OK: Good shared secret over last day
Last State Change
Sat Apr 11 19:44:02 2026
Last Check
Mon Apr 13 08:44:00 2026
Next Check
Mon Apr 13 08:54:00 2026
suffolk.gov.uk/suffolk-gov-uk-1/roaming3.govroam.uk/ Simple Authentication
Output
WARNING: Timeout. No response from RADIUS server
Last State Change
Tue Apr 7 07:18:16 2026
Last Check
Mon Apr 13 08:46:12 2026
Next Check
Mon Apr 13 08:56:12 2026
Meaning:
An authentication attempt has been made using generic credentials and no response was received. It's expected that a RADIUS server would respond to non-existent credentials with an Access-Reject and if it didn't then there might be a problem. It's not part of the Tech Spec that all requests should be responded to but it's desirable. It would help us keep better track of your system state. However, be aware that all proxied/EAP requests MUST be responded to.
Solution:
Check your RADIUS logs to see what's happening to these requests. The username is 'jisctest' so should stand out. If you can, please ensure that your RADIUS server responds to the requests (with an Access-Reject). Alternatively, enable Status-Server (FreeRADIUS, RADIATOR and radsecproxy support it).
suffolk.gov.uk/suffolk-gov-uk-1/roaming3.govroam.uk/ Zombie
Output
UNKNOWN: No Data. No data but not marked as down within the last week
Last State Change
Tue Apr 7 07:15:51 2026
Last Check
Mon Apr 13 08:43:49 2026
Next Check
Mon Apr 13 08:53:49 2026
Called Station ID Check
Output
WARNING: 16% Lower case characters in MAC (last: 2026-04-13 08:48:44). 69% MAC format wrong - should use a '-' to separate hex pairs (last: 2026-04-13 08:48:19)
Last State Change
Tue Apr 7 07:08:49 2026
Last Check
Mon Apr 13 08:48:47 2026
Next Check
Mon Apr 13 09:03:46 2026
Meaning:
The Called-Station-ID contains the MAC address of the device the client connects to as well as, potentially, the SSID of the wireless network it connected to. The format of the MAC address is specified in RFC 3580 as 'XX-XX-XX-XX-XX-XX:SSID' with '-' being the only valid separator and all upper case. The SSID should be appended.
Having the Called-Station-ID included in proxied requests makes it possible to ensure that the SSID being broadcast matches the service requirements.
Solution:
Configure your wireless system to provide the CSI in the RFC3580 format.
Calling Station ID Check
Output
WARNING: 67% MAC format wrong, missing separator (last: 2026-04-13 08:49:30). 18% MAC format wrong, contains lower case (last: 2026-04-13 08:50:34)
Last State Change
Tue Apr 7 07:10:37 2026
Last Check
Mon Apr 13 08:50:34 2026
Next Check
Mon Apr 13 09:05:32 2026
Meaning:
Calling Station ID identifies the device making the connection and RFC 3580 states that the format should be XX-XX-XX-XX-XX-XX (i.e. '-' separated and upper case).
Solution:
Configure your wireless system to use upper case and '-' separated pairs.
Operator Check
Output
WARNING: 100% Missing Operator-Name (last: 2026-04-13 08:45:58)
Last State Change
Tue Apr 7 07:06:21 2026
Last Check
Mon Apr 13 08:46:18 2026
Next Check
Mon Apr 13 09:01:17 2026
Meaning:
Operator-Name is missing from RADIUS requests. Operator-Name identifies the site sending the requests and is used by home sites in audit trails and in cases of mis-use.
Solution:
Where possible (FreeRADIUS, radsecproxy, RADIATOR) Operator-Name should be configured to send the site identifier (in the format 1realm.name e.g. 1holby.nhs.uk).
Realm Syntax Check
Output
OK: 100.0% Good syntax (last: 2026-04-13 08:40:44)
Last State Change
Fri Apr 10 14:10:48 2026
Last Check
Mon Apr 13 08:40:44 2026
Next Check
Mon Apr 13 08:55:44 2026
VLAN Check
Output
OK: 100% No VLAN attr present (last: 2026-04-13 08:47:02)
Last State Change
Sat Apr 11 19:17:04 2026
Last Check
Mon Apr 13 08:47:03 2026
Next Check
Mon Apr 13 09:02:03 2026